Effective Date: January 20, 2023

Introduction

Welcome to Dispatch Services Inc (“Company”, “we”, “our”, “us”). We are committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Dispatch Services Inc.

This Privacy Policy applies to our website, www.dispatchsi.com (the “Site”), and its associated subdomains (collectively, our “Service”). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

 

1. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you register on the Site, express interest in obtaining information about us or our products and services, when you participate in activities on the Site, or otherwise when you contact us. This includes:

• Name
• Email address
• Phone number

Non-Personal Information

We collect certain non-personal information automatically when you visit our Site, including:

• IP address
• Browser type
• Operating system
• Access times
• Pages viewed
• Referring website

 

2. Question and Opt-out

If you would like to ask questions or provide comments regarding this Privacy Policy you may do so by sending us an e-mail at contact@dispatchsi.com We will not disclose Personal Information to third parties for their direct marketing purposes without your consent. If, after providing consent, you want to opt-out of having your Personal Information disclosed to third parties for their direct marketing purposes, please let us know by sending us an e-mail at contact@dispatchsi.com Please be sure to include your full name, e-mail address and mailing address and specifically state that you do not want your personal information shared with third parties for their direct marketing purposes

3. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our Site
• Improve, personalize, and expand our Site
• Understand and analyze how you use our Site
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Site.
• Process your papers and manage your services
• Send you emails
• Find and prevent fraud

 

4. How We Share Your Information

In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Dispatch Services Inc accountability for personal data that it receives in the United States under the Data Privacy Framework and subsequently transfers to a third party is described in the Data Privacy Framework Principles. In particular, Capacity remains responsible and liable under the Data Privacy Framework Principles if third-party agents that it engages to process the personal data on its behalf do so in a manner inconsistent with the principles, unless Dispatch Services Inc proves that it is not responsible for the event giving rise to the damage. NOTE: We will never share, trade, or otherwise sell your personal information such as Phone numbers and SMS consent to third parties under any circumstances.

We may share your information in the following situations:

• For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
• With Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.
• As Required by Law: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
  
  

 

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Data Protection Rights

Upon request, we will provide you with access to the personal information that we hold about you. You may correct, amend, or delete the personal information we hold about you. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data transferred to the United States under Data Privacy Framework, should direct their query to contact@dispatchsi.com  If requested to remove data, we will respond within a reasonable timeframe

Depending on your location, you may have the following rights regarding your personal information:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

 It is very important that the information we hold about you is accurate and up to date. To easily access, view, update, delete or port your personal data (where available), please contact our Client Services team at (614-368-9500). You can also email us at any time if your personal information changes, or you want to opt-out of email communication to: contact@dispatchsi.com.

7. Third-Party Websites

The Site may contain links to websites operated and maintained by third parties over which we have no control. Privacy policies on such linked websites may be different from our Privacy Policy. You access such linked websites at your own risk. We encourage you to review the privacy policy of any such linked website you visit to understand that website’s collection, storage and use of your information. NOTE: We will never share, trade, or otherwise sell your personal information such as Phone numbers and SMS consent to third parties under any circumstances.

8. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we decide to change our Privacy Policy, we will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date at the top, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If we make material changes to this Privacy Policy, we will notify you here, by email or You are advised to review this Privacy Policy periodically for any changes.

9. Age Restrictions

Our Services are available for purchase only for those over the age of 18. Our Services are not targeted to, intended to be consumed by or designed to entice individuals under the age of 18. If you know of or have reason to believe anyone under the age of 18 has provided us with any personal data, please contact us.

10. To Communicate with You About Our Services

We may contact you directly or through a third-party service provider regarding our Services in order to deliver transactional or service-related communications.

We may also contact you with offers for additional services we think you’ll find valuable were allowed based upon legitimate interests or otherwise with your consent. You don’t need to provide consent as a condition to purchase our goods or services. These contacts may include:
• Email
• Telephone calls

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Dispatch Services Inc.
Email: contact@dispatchsi.com
Address: 6500 Emerald Pkwy, Suite 100, Dublin (Columbus), Ohio 43016

Thank you for visiting www.dispatchsi.com. Your privacy is important to us.