At Dispatch Services Inc., we value transparency and flexibility in our services. We do not require long-term contracts, and there are no hidden fees associated with our offerings. Our goal is to ensure that our clients—carriers, brokers, and transportation service providers—can focus on their core operations without unnecessary administrative burdens.

No Cancellation Policy

Since our services are provided without a binding contract, there is no formal cancellation process required. You may discontinue the use of our services at any time without penalties.

No Refund Policy

As we operate on a pay-as-you-go model with no prepayments or long-term commitments, we do not offer refunds for services rendered. Charges are based solely on completed services as per our agreement with each client. All charges will be transparent, and any invoicing will be in line with the specific services delivered.

Agreement for Carrier Setup

Our only formal agreement relates to facilitating carrier setup between our client carriers and brokers or customers. This agreement allows us to handle the necessary documentation on behalf of our clients, ensuring a seamless and efficient process. By managing the rate confirmation sign-back with brokers and customers, we allow our client carriers to stay focused on the road while we take care of the back-office work.

At Dispatch Services Inc., our priority is to support your operations with efficiency, clarity, and without unnecessary legal or financial burdens.